At Drishti RawMart, we aim to deliver your products safely and on time. This Shipping Policy outlines our shipping process, timelines, charges, and other important details.
Order Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive an order confirmation email/SMS once your order is successfully placed.
Shipping Timeline
Standard delivery typically takes 3–7 business days, depending on your location.
Delivery timelines may vary for remote areas or during peak seasons.
Estimated delivery dates are provided for reference and are not guaranteed.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment.
Free shipping may be offered on selected products or promotional campaigns.
Any additional charges such as COD fees (if applicable) will be clearly mentioned during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS.
You can track your shipment through the courier partner’s website using the provided tracking ID.
Delivery Partners
We work with reliable courier and logistics partners to ensure timely and secure delivery. However, we are not responsible for delays caused by courier companies or unforeseen circumstances such as weather conditions, strikes, or natural disasters.
Delivery Attempts
Courier partners may attempt delivery 2–3 times.
If delivery fails due to incorrect address or unavailability of the recipient, the order may be returned to us.
Re-shipping charges may apply in such cases.
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping details. Drishti RawMart is not liable for delivery failures due to incorrect or incomplete addresses provided by the customer.
Damaged or Missing Items
If your order arrives damaged or with missing items:
Notify us within 48 hours of delivery.
Share clear photos/videos of the package and product.
We will investigate and arrange a replacement or refund as per our Refund Policy.
International Shipping (If Applicable)
International shipping availability and charges will be displayed at checkout.
Customers are responsible for any customs duties, taxes, or import fees as per their country’s regulations.
Changes to Shipping Policy
Drishti RawMart reserves the right to modify this Shipping Policy at any time without prior notice. Updates will be reflected on this page.
Contact Us
For any shipping-related queries, please contact:
Drishti RawMart Customer Support Email: info@drishtirawmart.in
